A practical, compliance-ready course designed to help healthcare and behavioral health professionals provide culturally competent, patient-centered care. This training covers cultural humility, implicit bias, microaggressions, effective communication, LEP requirements, and AHCCCS/CLAS standards to ensure providers meet state and federal expectations. Includes immediate certification upon completion.

Duration: 1.5 hour

Certificate Valid 2 Years

This self-paced online course provides healthcare workers with the essential knowledge and skills required to deliver culturally competent, equitable, and patient-centered care. Designed in alignment with AHCCCS Cultural Competency Requirements, National CLAS Standards, and federal language access regulations, this training ensures that providers understand how culture, identity, and systemic factors impact patient trust, safety, and health outcomes.

Through practical examples, scenario-based learning, and evidence-based strategies, participants will learn to recognize implicit bias, reduce microaggressions, communicate effectively across diverse populations, and meet compliance expectations.

Who Can Attend?

This course is ideal for:

• Behavioral Health Agencies (BHAs)
  
   
• Arizona Medicaid/AHCCCS providers
  
   
• Hospitals, clinics, FQHCs, and community health workers
  
   
• Counselors, social workers, case managers & peer supporters
  
   
• Intake specialists, administrative staff, and student interns
  
   
• Any healthcare or human service professional serving diverse populations

Benefits of Completing This Course
 

• Meets AHCCCS and National CLAS Standards expectations
  
   
• Strengthens patient trust, satisfaction, and engagement
  
   
• Reduces risk of miscommunication and adverse outcomes
  
   
• Enhances cultural humility and bias-awareness skills
  
   
• Improves compliance for audits, licensing, and organizational reporting
  
   

Certificate valid for 2 years, downloadable immediately

Ready to meet requirements and strengthen the quality of care in your organization?

Enroll today and give your team the cultural competency tools they need to support diverse populations with confidence.

Start the Training Now